Clear answers for technical and commercial evaluation.
Search the questions below for product scope, target coverage, deployment, permissions, actions, reporting and pricing.
Product
What dbNexia is—and is not
What is dbNexia?
dbNexia is an on-prem database operations platform. It checks whether evidence can be trusted, turns operational signals into a prioritized Action Center, links them to investigation pages, supports controlled actions and retains the outcome for reporting.
How is it different from a traditional database monitoring dashboard?
Traditional monitoring often ends at a metric or alert. dbNexia continues through evidence confidence, severity, score, owner, SLA, source page, meaning, impact, recommended fix and verification. Monitoring remains part of the product, but the operating workflow is the differentiator.
Does dbNexia replace SQL Server Management Studio or Oracle administration tools?
No. SSMS and Oracle administration tools remain the hands-on tools for direct administration. dbNexia provides the cross-target evidence, prioritization, repeatable workflow, approved action paths and professional reporting around them.
What does “AI” mean in dbNexia?
AI-assisted product areas help with forecasting, incident grouping, workload triage, risk explanation and recommended next steps. The underlying technical evidence remains available for DBA validation; the product does not ask teams to accept an unexplained score.
Who is the platform designed for?
It is designed for DBA teams, IT operations and technical leaders, as well as consultants and MSPs that need repeatable health reviews, incident evidence and customer-facing reports across database environments.
Database targets
SQL Server, Azure SQL and Oracle
Which database platforms are supported?
The current platform supports on-prem SQL Server instances, Azure SQL Database endpoints and Oracle targets. The operating workflow is shared, but evidence and available actions vary by platform.
Is coverage identical across all three platforms?
No. SQL Server currently has the deepest collector and action coverage. Azure SQL is database-scoped and relies on Azure Monitor or Log Analytics for some cloud signals. Oracle uses approved catalog and performance views and is read-only by default.
What SQL Server evidence can dbNexia use?
Depending on deployment and permissions: dbNexia EventLog and AuditLog, SQL Agent history, msdb backup history, database size history, server metrics, Query Store, DMVs, waits, blocking, deadlocks, live requests, TempDB, indexes, statistics and volume metadata.
How does Azure SQL Database monitoring work?
An individual database endpoint is registered. The platform reads database catalogs, database-scoped DMVs and Query Store where allowed. Azure diagnostics, auditing and Azure Monitor / Log Analytics must be configured separately when cloud-side audit, error, timeout, blocking, deadlock or metric signals are required.
What Oracle evidence is available?
With the required view access, the platform can use sessions, SQL, plans, alert-log evidence, RMAN history, Scheduler history, tablespaces, TEMP, table and index statistics, segments, invalid objects and index health. Oracle snapshots are stored in the on-prem admin database.
Deployment & access
Installation, data and permissions
Where is dbNexia installed?
The web application runs on an on-prem Windows host using IIS or a Windows Service. The local dbNexia_ADMIN_DB stores registered target inventory, encrypted connection metadata, application users, license state, alert rules, report schedules and Oracle snapshot history.
What is installed on an on-prem SQL Server?
When an on-prem SQL Server instance is added or synchronized, dbNexia can create or update dbNexia_DB and deploy the collector and schema objects used by evidence, reports and predictions.
Does initial SQL Server setup require sysadmin?
Yes. The current add/sync preflight requires sysadmin while dbNexia_DB and deployment objects are created or updated. Ongoing monitoring can use narrower read access to dbNexia_DB and msdb plus VIEW SERVER STATE for live workload and server-level evidence. Optional actions require their corresponding permissions.
Is anything installed in Azure SQL Database?
No. Azure SQL is registered as a database endpoint. dbNexia does not install an agent, local dbNexia database or schema package in the Azure SQL database.
Is anything installed in Oracle?
No Oracle table, package, job or schema is installed. Oracle is registered read-only by default. The service identity reads approved catalog and performance views, and collected snapshots are stored in the local dbNexia admin database.
How are target credentials handled?
Registered connection metadata, including saved credentials where used, is stored encrypted by the on-prem control plane. Network reachability and the final service-account design remain part of the customer deployment review.
Which application roles exist?
Reader reviews evidence and reports without intended write actions. Moderator can run approved operational actions where enabled. Admin owns users, licensing, synchronization and critical configuration.
Operations & actions
Daily workflow and safety
How does dbNexia avoid misleading green dashboards?
Data Quality checks whether required evidence sources are available and current, identifies affected consumers and classifies target confidence. A quiet page should not be treated as healthy when its sources are partial or unavailable.
What goes into Action Center?
Signals can come from connectivity, backup/recovery, storage, jobs, runtime errors, concurrency, long queries and telemetry gaps. Policy determines severity, threshold, owner, SLA, notification route, suppression and runbook.
What can Database Health analyze?
Depending on the target: indexes, statistics, constraints, files or tablespaces, unsafe options, diagnostic permissions, Oracle invalid objects, Scheduler/RMAN signals and other platform-specific findings.
What can Workload Lab analyze?
For SQL Server it can triage live requests, waits, plan-cache cost, Query Store regressions, missing indexes and stale statistics. Oracle targets are routed to matching session, blocking, SQL, statistics and index-health reports.
Which write actions can dbNexia perform?
Subject to platform, role and granted rights: start SQL Agent or Oracle Scheduler jobs, pre-grow SQL files, create/drop/rebuild/reorganize/coalesce indexes, update or gather statistics, validate constraints, compile Oracle objects, change selected options or permissions, save policy/configuration and synchronize dbNexia_DB objects.
How are actions made safer?
Actions are classified as Read-only, Medium, High or Critical. The operator is expected to confirm the target and evidence, understand what will be written, use preview where available and refresh the evidence owner after the action to prove the signal changed.
Can visitors execute actions in the public demo?
No. Visitors can inspect pages, evidence and the action model in read-only mode. Operational and administrative actions require an authorized account and the necessary target rights.
Reporting
Exports, schedules and evidence packs
Which report packages are available?
The current Report Center includes Executive Weekly, Monthly Estate Review, Incident Review and Backup Board profiles. Users select scope, time window, policy thresholds, evidence groups and output before export or scheduling.
What can a report contain?
Depending on scope: operational verdict, estate score, priority actions, target inventory, recovery readiness, database growth, server metrics, temporary-space pressure, long-running queries, runtime groups, concurrency evidence, source gaps and audit groups.
Do scheduled reports run when the browser is closed?
Yes, if the on-prem application process remains running. The background service—not the browser—processes schedules. IIS should be configured for AlwaysRunning/preload with no idle timeout, or the Windows Service should start automatically and restart after failure.
How is scheduled delivery verified?
After saving a schedule, check the next-run state in Report Delivery Settings. After the first scheduled window, confirm the last delivery status and investigate SMTP or host availability if it did not run.
Pricing & onboarding
Commercial model
How is SQL Server licensed?
Published pricing is per monitored SQL Server instance: $69 for 1–20, $64 for 21–50 and $59 for 51–100 instances per month. Estates with 101 or more instances use a custom volume agreement.
Are users licensed separately?
No. Unlimited platform users are included in the published SQL Server subscription tiers.
How are Azure SQL Database and Oracle priced?
The public price table currently defines SQL Server instance pricing. A mixed target estate should be scoped directly so Azure SQL and Oracle coverage, deployment and commercial terms are explicit before purchase.
Is onboarding included?
Standard onboarding is included in the published subscription. Larger estates can include rollout and governance planning; optional DBA advisory is available separately.
What happens during a technical walkthrough?
We map your target platforms, evidence sources, access boundaries and highest-friction workflows to the relevant product pages, demonstrate the evidence-to-action path and clarify deployment and pricing.
Bring your architecture, target mix and access policy.
We will answer the technical questions against your actual operating model.